Privacy Policy

Yamauchi Corporation and its group companies (the “Company”) recognizes the importance of protecting personal information it receives from customers, and appropriately processes personal information based on this Privacy Policy.

1. Personal Information

“Personal information” means information relating to a living individual which can be used to identify a specific individual through a date of birth or the like (this includes any information that can be easily collated with other information and thereby used to identify that specific individual), or information containing an individual identification code.

2. Purposes of Use

The purposes of use of personal information the Company receives from customers are as described below:

1. To perform contracts for and provide information regarding products, services, etc. of the Company.

  • To perform contracts between the Company and customers or organizations to which customers belong;
  • To provide information regarding products, services, etc. of the Company;
  • To provide information regarding changes of specifications and the maintenance of products; and
  • To respond to inquiries from customers.

2. To plan, develop and improve products of the Company or to conduct surveys to improve its services for customers.

  • To plan, research, develop and improve products, services, etc.; and
  • To conduct surveys, such as questionnaires, regarding the improvement of services for customers and analyze the results.

3. To enhance the convenience of the website of the Company.

  • To provide appropriate language settings and screen display settings; and
  • To conduct surveys on and improve the status of use of the website of the Company.

To achieve these purposes, the Company may analyze information it collects, such as the browsing history and purchase history of customers, and utilize the results to provide information or build a website in accordance with customers’ preferences and demands, among other uses.

3. Measures to Ensure the Secure Management of Personal Information

The Company takes measures to ensure the secure management of personal information in order to prevent any leakage, loss or the like of personal information by establishing internal regulations and providing training to its employees, among other efforts.

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to any third party unless the Company obtains the consent of the relevant customer on the matters described in this Privacy Policy, or otherwise based on applicable laws and regulations.

5. Joint Use of Personal Information

To achieve the purposes of use set forth in this Privacy Policy, the Company may, from among the personal information of customers, jointly use within its group certain information, such as customers’ names, addresses, telephone numbers, e-mail addresses, departments/sections and positions, details of inquiries from customers, and products or services that customers are interested in. For more information about the Company’s group, please refer to the site below.

Overseas Business Sites of Yamauchi Corporation

In the case of such joint use, the Company will be liable for the management of the relevant personal information.

6. Disclosure, etc. of Personal Information

Please make any request for disclosure, correction, addition, erasure, or cessation of use, etc. of personal information of customers held by the Company to the “Contact for Inquiries” described below. The Company will promptly respond to such request in accordance with applicable laws and regulations, as well as procedures prescribed by the Company, after confirming that the customer who made such request is the subject of such personal information.

7. Cookies

The Company uses Google Analytics provided by Google LLC. By using cookies, Google Analytics collects, records and analyzes the status of customers’ use of the website. For details on how data is collected and processed by Google Analytics, please refer to the site below.

How Google uses information from sites or apps that use our services

The Company will use information collected through the above to achieve the purposes of use described in this Privacy Policy.

Contact for Inquiries concerning Personal Information

Yamauchi Corporation
2-7, Shodai-tajika, Hirakata, Osaka, 573-1132, Japan
TEL: 81-(0)72-856-1130

[Information for residents in the European Union or the United Kingdom]

When the Company processes personal information of residents in the EU or the UK, the following matters also apply:

8. Categories and Method of Collection of Personal Information Processed by the Company

The Company will collect the following personal information from customers and organizations, etc. to which customers belong.

  • Names, addresses, telephone numbers, email addresses, departments/sections and positions, and other information described on business cards;
  • Information entered into an inquiry form or other submission (such as customers’ business contact details, requests and details of inquiries); and
  • Information concerning the status of use of the Company’s website (such as the web browsing history and usage history).

9. Legal Basis for Processing of Personal Information by the Company

To perform contracts for and provide information regarding products, services, etc. of the Company

The Company may process personal information of customers in order to perform contracts with customers or companies, etc. to which customers belong or to pursue its legitimate interests, such as providing information concerning products and services of the Company. In addition, the Company may obtain consent from customers with respect to such processing of personal information.

To plan, develop and improve products of the Company or to conduct surveys to improve its services for customers

The Company may process personal information of customers based on its legitimate interests of planning and developing of products and services of the Company or the consent of customers.

To enhance the convenience of the website of the Company

The Company may process personal information of customers based on its legitimate interests of enhancing the convenience of the website of the Company and providing customers with information about its products and services more efficiently and smoothly, or the consent of customers.。

In addition to the above, the Company may process personal information of customers in cases where the Company performs its legal obligations, or exercises its rights held under applicable laws and regulations.

If customers give consent to the Company’s processing of personal information, such customers may withdraw such consent at any time.

10. Entrustment of Processing of Personal Information

The Company may entrust the processing of personal information to service providers (such as hosting providers and IT maintenance servicers). In such case, by appropriately supervising the processing of personal information by those service providers, the Company will process personal information of customers in a secure and appropriate manner.

11. Transfer of Personal Information

The Company will process in Japan personal information of customers. If the Company intends to transfer personal information collected in the EU the UK to Japan, the Company will process personal information of customers in a secure and appropriate manner by transferring such personal information based on an adequacy decision or by implementing appropriate measures to ensure the secure management thereof.

12. Retention Period of Personal Information

The Company will immediately erase personal information of customers after achieving the purposes of use.

13. Rights of Customers

In addition to the rights set forth in Section 6 above (such as the right to request disclosure of personal information), customers who reside in the EU or the UK may, if certain conditions are met, retain the rights to object to the processing of their personal information and to request that their personal information be directly transferred to a third party, etc.

14. Right to Lodge a Complaint with the Supervising Authority

Customers have the right to file a claim to, or lodge a complaint with, the supervising authority (meaning the authority having jurisdiction over the place of the relevant customer’s residence, workplace or alleged place of violation).